The SBSYS User Group manages Denmark’s most widely used Electronic Document and Records Management (EDRM) system, which is critical to public administration. Previously, the group struggled with a decentralized IT environment where operations were spread across 43 individual member environments. This lack of centralization led to high operational costs and inconsistency. Furthermore, central components were hosted via a foreign cloud provider, which challenged the group’s requirements for full GDPR compliance and absolute data sovereignty.
Following a public tender, Netic was awarded a four-year contract to take total technical responsibility by migrating the entire ecosystem to its Contain platform – a fully managed Platform-as-a-Service (PaaS) solution. By moving the infrastructure to Netic’s high-security Danish data centers, the solution ensures that all sensitive data remains on Danish soil. Netic handles the entire stack, including compute, storage, and databases, while providing 24/7 proactive monitoring. Using an agile delivery model and automated CI/CD pipelines, Netic acts as a strategic partner, enabling continuous updates without disrupting the work of 50,000+ public employees.
The consolidation of 43 individual organizations into one professionally managed platform has significantly reduced complexity and total cost of ownership. The transition was executed without downtime, maintaining full availability for critical case management services. By offloading technical complexity – such as patching and orchestration – to Netic, the SBSYS User Group can now focus 100% on their core mission of developing digital tools for the public sector, backed by a foundation that is fully compliant and future-proof.
50,000+
43
100%
“It has been crucial for us to find a partner who not only understands the technicalities behind Kubernetes but also takes responsibility for the entire ecosystem surrounding our applications, including the collaboration with our other providers.”
Contact us
Subscribe
Find out the latest news first
Content