Master classes Google Next

Endless opportunities, harness your skills, extend your value of cloud

Following our Google Next Event from February we are offering deep dives into the presented topics Anthos, Smart Call Center Case, Sentiment Analysis and BigQuery. Grow your business through a strong insight into new business trends and technologies that can empower your digital innovation and expansion focusing on your business value.

Come learn Trifork’s vision for modernization and innovation and get the answers to your burning questions by signing up for the 1:1 master classes below. We are keen on getting to know you and offering you custom made solutions for your business.

Master class of Migrate for Anthos – modernizing your apps in the cloud

By end 2019, Google made Migrate for Anthos generally available, allowing all businesses to convert physical servers or virtual machines from a variety of sources (on-premises, Amazon AWS, Microsoft Azure, Google Compute Engine etc.) directly into containers running in Anthos or Google Kubernetes Engine.

Anthos is one of Google’s most important recent launches and sets the standard for modernising apps in today’s multi-cloud world.

Early Anthos adopters have seen a 5x return on investment and 13x improvement in time-to-market. And in this Master Class, Google and Trifork will share how and help you discover your road to master this new technology. We will share deep insights into how Migrate for Anthos grant your business the flexibility to transform your existing infrastructure with ease.
Copenhagen Aarhus

Master class of BigQuery in everything

BigQuery is Google’s serverless, highly scalable, enterprise data warehouse designed to make your business’ data analysts productive at an unmatched price-performance. Because there is no infrastructure to manage, you can focus on analysing data to find meaningful insights without the need for a database administrator.

BigQuery will enable data science reporting from any kind of data source or data base – in minutes. By integrating SAP and BigQuery, you can combine your enterprise data from your Enterprise Resource Planning together with data from other sources – social media, websites, connected devices (IoT), CRM  – and process them quickly and unlock new insights.

Google and Trifork will share deep insights into how BigQuery serves the needs from startup to enterprise level with clear advantages over alternative solutions.

Our Master Class will highlight some of BigQuery’s advantages and showcase extraction of valuable knowledge reaped from choosing BigQuery as the center point for your data needs.

Copenhagen Aarhus

Master class of Smart Call Center Case – insights from highly successful AI-driven solutions

Trifork shares insights from highly successful AI-driven solutions, sharing top performing advice to get started, get success, and start saving significant costs.

Now widely tested, Trifork’s approach to the build and re-thinking of your smart service center grants strong impact on operational efficiency and customer satisfaction by providing the right answer for any customer faster.

We will share how we developed a Smart Service Center solution and what the real challenges are to enable your business and your organization and system’s architecture to assess your maturity to drive smart service automation, including:

  • Focusing on human conversations and discover needs with voice recognition
  • Discovering the right answer for the customer context through self-learning algorithms
  • Providing a single platform which mines the relevant information systems
  • Combining the dialogue and customer context, we discover the best answers in real-time and increase the ‘first time right’ answers, plus reduce the call duration.

Altogether, your added business impact of a successful Smart Service Center process is significant saving in call durations and service personnel costs.

Copenhagen Aarhus

Sentiment Analysis via Google Cloud AI

Customers matter, and so do their opinions. With the increasing power and velocity of Social Media (SoMe), public opinion is more significant than ever. Knowing what shapes brand perception is essential for any successful business. However, often times, the amount of public impressions are difficult to track and only the loudest voices get most of the attention.

By utilising Google Cloud’s AI capabilities, it’s possible to generate quantitative and more representative insights of opinions across multiple SoMe channels, which can be use as valuable input to increase brand equity and define business critical operations like demand planning, sales forecasting or churn predictions.Do you have a clear understanding of consumers’ opinion of your brand and sub-brands?

Does your business take image recognition insights into demand planning exercises?
Come learn Trifork’s vision for innovation and get the answers to the questions by signing up for this 1:1 masterclass. We are keen on getting to know you and offering you custom made solutions for your business.
Copenhagen Aarhus

Get in touch with Trifork

At Trifork, we are curious by nature as well as strongly inspired by the changing world that our customers’ challenges bring to the table.
Together, we build reliable solutions to stay ahead in the market and deliver top quality for our customers. We lead the way in cutting-edge technologies.

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