Smart customer service: new opportunities with machine learning

How to make your customer service efficient and intelligent in turbulent times

Watch the webinar here

Trifork

Allan Sørensen

Senior Project Manager

Trifork

Allan Sørensen

Senior Project Manager

Allan Sørensen is Senior Project Manager at Trifork DOKK1 in Aarhus where he’s also the Commercial Lead of the Trifork ML / Cloud competency team. Allan has more than 25 years experience with Software Development, Digital Innovation and Digital Transformation in different industries. His primary task is to ensure that DOKK1 projects succeed on time and above customer expectations without any casualties.

Trifork

Julie Bork Nellegaard

Design Thinking expert

Trifork

Julie Bork Nellegaard

Design Thinking expert

Julie Bork Nellegaard is Design Thinking expert at Trifork, where she facilitates workshops with clients across different Trifork locations and markets. Julie has a broad experience with Design Thinking applied in digital innovation and business development. Her key role as facilitator is to ensure a user-centred approach end-to-end and to drive the process towards the best solution across business, IT and design.