Know your total cost of ownership with Enterprise Application Lifecycle Management

As businesses empower their employees by means of business critical solutions, it can be a challenge to keep track of releases of new firmware such as iOS, new versions of the Fiori SDK and, not least, updates to SAP Cloud Platform for its applications.

Add to this that there may be a need for, or further requests for, function extensions.Therefore, it is difficult to get an overview of what the actual costs are, not just for updates and feature extensions, but also in relation to the total cost of running applications.

Trifork offers one overall solution

Enterprise Application Lifecycle Management makes it easier to know the Total Cost of Ownership for digital solutions over a 3-year period.

Our Enterprise Application Lifecycle Management includes everything from monitoring and event management to ensuring that the solution is able to run on latest versions as well as the ability for ongoing feature extensions on the applications users have in their hands every day.

Benefits of Enterprise Application Lifecycle Management

To gain from technological progress, you need speed and flexibility. Our Enterprise Application Lifecycle Management ensures that your apps stay relevant to your users – curated by a team of dedicated Trifork team members that efficiently keeps your digital solutions running.

Total cost of ownership

Enterprise Application Lifecycle Management offers full transparency on the total costs associated with your digital solution. Know your price of procurement and implementation as well as the running costs associated with maintenance and upgrades – and ensure that your application is up to speed and relevant to your employees.

Decision-making made easy

With processes such as version control and real-time planning, our team, in cooperation with you, can map out the process of maintenance and upgrades for the relevant app.

The best thing? The benefits of Enterprise Application Lifecycle Management are only enhanced as the number of apps increases.

  • Monitoring and Management

    We monitor the solution using 3 areas within proactive monitoring: In-App Analytics, Full Tech Log Monitoring og App KPI & Adoption Monitoring.

  • Incident Management

    Should anything happen, our Service Desk provides full Root Cause Analysis – 24/7/365. In addition, we offer Single Point of Contact in planning the need. This ensures that we can continuously adjust as needed.

  • Operation Management

    We ensure that the apps we’ve developed work on all relevant devices and work with the latest mobile firmware and the second-latest SAP SDK. We also ensure that our customers are updated regarding options with new relevant technology.

  • Change Management

    We handle ongoing Change Requests on everything, ranging from minor changes to new features, and collects them in 3-4 releases a year. All in an agile process, to involve the business in prioritizing what gives the most value for money.

Get in touch

Kristian Dollerup

International/Switzerland

Kristian Dollerup

International/Switzerland

kdo@trifork.com
+41 76 561 1256

Kevin H. Petersen

Nordics

Kevin H. Petersen

Nordics

khp@trifork.com
+45 4025 9320

Marc te Vruchte

The Netherlands

Marc te Vruchte

The Netherlands

marc.tevruchte@trifork.nl
+31 61 124 4842

Asier Vega Sanchez

Spain

Asier Vega Sanchez

Spain

avs@trifork.com
+34 646 04 10 87