Trifork Arrival

The secretary’s counter often turns into a bottleneck in the Danish hospitals when patients line up to register or to be put through to another department.

The secretary’s counter often turns into a bottleneck in the Danish hospitals when patients line up to register or to be put through to another department.

Trifork Arrival is a digital registration system for arrival and reception for patients meeting the modern hospital. The system ensures a personal and secure electronic reception via self-service station scanning of the health insurance card. The patient is thoroughly guided on a screen so that there is no doubt or confusion about times, locations, and other important predefined information.

Trifork Arrival is an integrated part of the booking systems and the EHR of the hospital that makes sure that all relevant information regarding the welcome of the patient is passed along on the screen. Furthermore, the system makes an automatic registration in the EHR, when the patient scans the health card. Thus, the system is an important tool for the clinical staff, who will be informed about the arrival of the patients, whether the patients is registered correctly in the EHR, information about the patient as well as any future bookings and their location.

The patients say that they experience a calmer department; A department with really good communication in which everyone knows what each other is doing or have said.

Helle Eriksen

Former leading medical secretary at OUH and co-developer of the solutions

When integrated in the Trifork Resources- and Task Management, the registration of arrivals can generate a task that is passed along to the relevant health care staff.

Trifork Arrival has been designed to be able to handle several sections and functions on the same screen, providing the patients with different, individual instructions and messages, depending on the booking group of the patient.

Trifork Arrival has already saved a lot of man-hours when receiving patients safely in the gynecological obstetric department D and the department of ophthalmology E at OUH, Odense.

CONTACT

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If you prefer, you can also contact us on info@trifork.com