Privacy Policy

1. Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and retain personal data in connection with our activities on www.trifork.com, www.trifork.info, www.investor.trifork.com and www.brand.trifork.com. It also outlines your rights under applicable data protection legislation, including the General Data Protection Regulation (GDPR).

This policy applies to individuals who interact with us in various capacities, including as customers, suppliers, business partners, consultants, advisors, collaborators, or other professional contacts whose personal data we may process.

We act as the data controller when processing personal data for our own business purposes.

As an international organization, we operate through multiple legal entities. The specific entity responsible for processing your personal data (the data controller) depends on the nature of your relationship with us and the country or business entity you are engaging with.

If you have questions about which entity is your data controller or wish to exercise your rights, please refer to the contact details provided at the end of this policy.

The following legal entities are part of Trifork Group:

• Trifork A/S — CVR 20921897
• Duckwise ApS — CVR 33574398
  
• Strongminds (STRONGMINDS AT WORK ApS) — CVR 32935966
  
• Chapter 5 A/S — CVR 31158222
  
• CodeNode ApS — CVR 43186086
  
• Netic A/S — CVR 26762642
  
• Nine A/S — CVR 30714024
  
• Testhuset A/S — CVR 26268788
  
• Trifork Digital Health A/S — CVR 25520041
  
• Trifork Security A/S — CVR 44562162
  
• Trifork Smart Enterprise A/S — CVR 29695989
  
• SAPBasis ApS — CVR 35395687
  
• Sapere Group ApS — CVR 42664286
  
• IBE AG (Switzerland) — VAT CHE-109.882.293
  
• Trifork AG (Switzerland) — VAT CHE-114.948.503 (MwSt)
  
• Erlang Solutions Ltd. (UK) — VAT GB975015710
  
• Erlang Solutions AB (Sweden) — VAT SE 5567770127 01
  
• Erlang Solutions Hungary Kft (Hungary) — VAT HU941750012
  
• Erlang Solutions SpP (Poland) — VAT PL6762517176
  
• Trifork B.V. (Netherlands) — VAT NL810726932B01
  
• Trifork Eindhoven B.V. (Netherlands) — VAT NL857764706B01
  
• Trifork Germany GmbH (Germany) — VAT DE296736120
  
• Trifork Portugal LDA (Portugal) — VAT 516799525
  
• Trifork Academy and Software Solutions SL (Spain) — VAT ESB16514051
  
• Vilea Austria GmbH (listed under Austria on Trifork site) — VAT CHE-114.852.783
  
• Code Node Ltd. (UK) — VAT GB217499480
  
• Trifork Ltd. (UK) — VAT GB975015710
  
• Trifork Academy Pty Ltd. (Australia) — ABN / “VAT no.” 87 663 266 680
  
• Trifork US Inc – 92-3340635
  
• Trifork Canada Inc – 793833765
  
• Trifork SPC – OM1100339873

1.1 Website Visitors

We process personal data when individuals visit our website. This processing supports the technical operation, security, and optimization of the site, and may include the use of cookies and contact forms. Please see our Cookie Policy for further information regarding collection of personal data via cookies.

Types of personal data

• IP address
• Browser type and version
• Device information (e.g., operating system, screen resolution)
• Pages visited and time spent
• Cookie identifiers (see our Cookie Policy)
• Referral source

Purpose of processing

We process this personal data to ensure the technical functionality and security of our website, to analyze user behavior for optimization purposes, and to manage user preferences and provide relevant content.

Legal basis

• Consent (Art. 6(1)(a) GDPR) – for optional cookies
• Legitimate interest (Art. 6(1)(f) GDPR) – ensuring security, stability, misuse prevention, and usability improvements

Retention period

Personal data is retained only as long as necessary. Cookie-related data is handled according to our Cookie Policy. Log data is regularly reviewed and deleted.

Disclosure of personal data

We only disclose data where necessary and lawful, including within the Trifork Group or to processors such as IT service providers. Transfers outside the EU/EEA are safeguarded using adequacy decisions or Standard Contractual Clauses (SCCs).

1.2 Inquiries via Website Contact Forms

We provide contact forms to enable individuals to reach out regarding services, meetings, or general inquiries.

Types of personal data

• Full name (if provided)
• Email address
• Phone number (if provided)
• Company affiliation and job title
• Message content

Purpose of processing

To respond to inquiries, provide information, schedule meetings, and improve service quality.

Legal basis

• Legitimate interest (Art. 6(1)(f) GDPR)

Retention period

Data is retained only as long as necessary to handle the inquiry and related communication.

Disclosure of personal data

Handled in line with Section 1.1.

1.3 Customer Relationships and Business Contacts

We process personal data related to customers, suppliers, vendors, and professional contacts.

Types of personal data

• Full name
• Job title
• Business contact details
• Communication records
• Contractual information

Purpose of processing

To manage contracts, communication, payments, compliance, and long-term professional relationships.

Legal basis

• Performance of a contract (Art. 6(1)(b) GDPR)
• Legal obligation (Art. 6(1)(c) GDPR)
• Legitimate interest (Art. 6(1)(f) GDPR)

Retention period

Data is retained for the duration of the relationship and statutory obligations, then securely deleted or anonymized.

Disclosure of personal data

Handled in line with Section 1.1.

1.4 Newsletters

We send newsletters to individuals who have opted in.

Types of personal data

• Full name
• Job title (if applicable)
• Email address
• Engagement metrics
• Technical tracking data

Purpose of processing

To deliver relevant communications and analyze engagement.

Legal basis

• Consent (Art. 6(1)(a) GDPR)

Retention period

Data is retained while the subscription is active and deleted upon unsubscription.

Disclosure of personal data

Handled in line with Section 1.1.

1.5 Social Media

We maintain corporate profiles and conduct marketing on platforms such as Facebook, Instagram, YouTube, and LinkedIn.

Types of personal data

• Public profile information
• User-generated content
• Engagement data
• Technical and segmentation data

Purpose of processing

To manage content, communication, and targeted marketing.

Legal basis

• Legitimate interest (Art. 6(1)(f) GDPR)

Retention period

Data is retained only as long as necessary. Users may manage or delete data via platform settings.

Joint controllership

We act as joint controllers with social media platforms when operating pages and analytics.

1.6 Events, Conferences and Webinars

We organize and participate in professional events.

Types of personal data

• Name and job title
• Email address
• Registration and attendance data
• Media recordings
• Interaction data

Purpose of processing

To manage participation, communication, follow-ups, documentation, and promotion.

Legal basis

• Consent (Art. 6(1)(a) GDPR)
• Performance of a contract (Art. 6(1)(b) GDPR)
• Legitimate interest (Art. 6(1)(f) GDPR)

Retention period

Data is retained only as long as relevant and securely deleted thereafter.

1.7 Customer Surveys

We conduct surveys to improve services and customer experience.

Types of personal data

• Contact details
• Job title
• Survey responses

Purpose of processing

To gather feedback and improve offerings.

Legal basis

• Legitimate interest (Art. 6(1)(f) GDPR)

Retention period

Survey data is reviewed and deleted when no longer relevant.

1.8 Video Surveillance on Trifork’s Locations

We use video surveillance at selected locations.

Types of personal data

• Visual recordings
• Time, date, and location data

Purpose of processing

To ensure safety, security, and incident prevention.

Legal basis

• Legitimate interest (Art. 6(1)(f) GDPR)

Retention period

Typically up to 30 days unless required longer for investigations.

2. Security

We apply appropriate technical and organizational measures to protect personal data and regularly review our security practices.

3. Links to Third-Party Websites

We are not responsible for the content or privacy practices of external websites linked from our sites.

4. Transfer of Personal Data to Third Countries

Transfers outside the EEA are safeguarded using adequacy decisions, SCCs, or other GDPR-approved mechanisms.

5. Your Rights as a Data Subject

You have the right to:

• Access
• Rectification
• Erasure
• Restriction
• Data portability
• Object
• Withdraw consent

Requests can be sent to security@trifork.com.

6. Right to Lodge a Complaint

You may lodge a complaint with your national data protection authority.
In Denmark, this is Datatilsynet (www.datatilsynet.dk).

7. Changes to the Privacy Policy

This Privacy Policy may be updated periodically. The latest version will always be available on this page.

8. Contact Information

Trifork A/S
VAT Number: 20 92 18 97
Runen 3
8200 Aarhus N
E-mail: info@trifork.com

Last updated: December 17, 2025