Near 100% Uptime: Supporting Stability and Security in Critical Healthcare Systems

For over 15 years, the Danish Health Data Authority and Trifork have worked together to maintain the Shared Medication Record (FMK), one of Denmark’s largest cross-sectoral public healthcare initiatives. This collaboration highlights the power of innovation and coordination in delivering a secure and stable digital infrastructure. With near 100% uptime, we continuously strive to eliminate downtime entirely — even during complex updates — ensuring uninterrupted service for millions of Danish citizens. 

At Trifork Digital Health, our commitment to reliability is driven by our expertise in DevOps and infrastructure security. In close collaboration with the Danish Health Data Authority, our DevOps team ensure that FMK and other healthcare systems meet the highest standards of stability and security. This milestone underscores our dedication to operational excellence and continuous improvement.

A Framework for Stability and Security 

Our approach is built on three key pillars: 

Automation and Process Optimization: From security updates to feature deployment, our agile DevOps team automates processes to minimize risks and ensure continuous improvement. This reduces manual intervention, improves system reliability, and guarantees up-to-date security measures. 

Real-Time Monitoring: Continuous system monitoring allows us to proactively detect and mitigate potential issues before they impact users, ensuring uninterrupted access to critical healthcare services. 

Compliance with the Highest Security Standards: Our work aligns with the Danish Digitalization Agency’s 2024 technical minimum requirements, incorporating robust access control, encryption, and regular security updates to safeguard sensitive health data.  

Achieving near 100% uptime is not just about keeping systems running – it’s about embedding security and efficiency into every aspect of our work. By automating where possible and maintaining a proactive approach to system health, we help ensure a stable and secure digital healthcare environment.

Søren Kröger, DevOps Engineer at Trifork Digital Health 

For over 15 years, Trifork Digital Health has contributed to strengthening Denmark’s digital healthcare infrastructure. As we continue to innovate and optimize, our focus remains clear: supporting robust, secure, and high-performing solutions — every day.