Nets outage: A breakdown you could have avoided

Other, July 22, 2025

Other, July 22, 2025

On Saturday evening, a failure in Nets’ payment infrastructure disrupted card transactions across Denmark and parts of the Nordics. For more than two hours, digital payments were unavailable, impacting toll stations, retail operations, and large public events.

The consequences were significant:

  • Severe disruption at Storebælt Bridge
  • Interrupted sales at Grøn Koncert
  • Lost revenue across the retail sector

The incident underscored how dependent businesses have become on digital payment infrastructure and how exposed they are when that infrastructure fails.

At Trifork, we help organisations strengthen their operational resilience, so they can continue serving customers even when critical systems are offline.

Building resilience into your checkout flow

While major outages are infrequent, their business impact is immediate. For this reason, an increasing number of retailers are investing in robust fallback solutions.

Trifork’s Mobile POS is a secure, offline-capable solution that enables staff to process sales when standard systems are down, whether due to outages, backend errors, or scheduled maintenance.

Key features:

  • Compatible with iOS and Android devices
  • Accepts MobilePay or cash — no terminal required
  • Operates without live connection to backend systems
  • Automatically synchronises data when systems are restored
  • Scales across teams or for use in pop-up checkout setups

Trusted experience within retail and payments

Trifork has delivered business-critical solutions to some of the largest retailers and financial institutions in the Nordics. This includes long-term partnerships with REMA 1000 and MobilePay, where we’ve contributed with both technical depth and agile execution.

We combine software engineering expertise with a strong understanding of complex retail environments, and we work closely with our customers to deliver solutions that fit their operations.

If you want to explore how we can support your resilience strategy, we’re ready to help.

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