Optimizing compliance and efficiency in core pension systems

Keylane, a leader in core pension systems, partnered with Nine (a Trifork company) to support Keylane’s Danish customer in managing increasing regulatory and business demands. Nine provided expertise to streamline Keylane’s development processes, enhancing delivery capacity for compliance updates, customer-specific needs, and system optimizations.

Bridging compliance, innovation, and business needs

The requirements included:

• Compliance with evolving standards, including L75 §22F and L69.
• Introduction of a new insurance product for market-rate pensions.
• Optimization of the Plexus core system for Danish and European legal frameworks.
• Integration with Pensionsinfo version 3.

Keylane aimed to increase delivery capacity, clear backlogs, and strengthen its value proposition for their clients. Nine’s expertise bridged the gap between system providers and end customers, ensuring efficient compliance and business solutions.

Enhancing core systems through targeted agile collaboration

Nine seamlessly integrated into Keylane’s agile feature teams to deliver full-cycle solutions, including business analysis, development, testing, and production support. Key contributions included compliance-focused updates to Plexus, critical system enhancements and integrations. By navigating the system’s complexity with precision, Nine ensured robust, scalable outcomes that addressed both current needs and future growth.

From backlogs to breakthroughs

The collaboration between Keylane and Nine delivered significant results:

• Resolved the client’s backlog of features and compliance updates within two years, meeting strict regulatory deadlines.
• Delivered key features, including a return event system, a tax-reporting mechanism, and integrations.
• Improvements also benefited other Keylane customers internationally.
• Delivered solutions on time and budget, reinforcing Keylane’s position as a trusted provider.