Customers matter, and so do their opinions. With the increasing power and velocity of social media (SoMe), public opinion is more significant than ever. Knowing what shapes brand perception is essential for any successful business. However, oftentimes, the amount of public impressions are difficult to track and only the loudest voices get most of the attention.
By utilizing Google Cloud’s AI capabilities, it’s possible to generate quantitative measures and more representative insights of opinions across multiple SoMe channels. In this way, your business can use this technology to see how often and in which contexts your products appear in social media platforms – to increase your brand equity and define business critical operations like demand planning, sales forecasting or churn predictions.
Join the webinar and learn from Stefan Veis Pennerup, Partner Engineer and ML expert at Google Cloud:
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